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Our Story

15 Years Powering
Dallas & DFW.

From a small Dallas startup to one of the DFW metroplex’s most trusted retail energy providers — Plush Urban is built on reliability, transparency, and Texas roots.

Founded in Dallas

Texas Energy,
Texas Values.

Plush Urban was founded in Dallas in 2009, just months after Texas fully opened its electricity market to retail competition. Our founders saw an opportunity to build a utility company that treated customers like people — not just account numbers — with fair pricing, digital tools, and a local team that actually answers the phone.

Today, Plush Urban serves over 50,000 residential and commercial customers across more than 30 Texas counties within the ERCOT grid — and we’re still growing. Our Dallas team of engineers, energy traders, and customer specialists works every day to deliver the most reliable, transparent utility experience in the state.

🏛️
PUCT Certified REP
Certified Retail Electric Provider by the Public Utility Commission of Texas — fully licensed to operate across ERCOT’s deregulated service territory.
📊
TDSP Coordination
Deep relationships with Oncor and other Texas Transmission Distribution Service Providers — we handle outage coordination and meter reads on your behalf.
🌿
Texas REC Program
Renewable Energy Credits sourced from Texas wind and solar projects — powering our green plans with verifiable, in-state renewable generation.
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50,000+
DFW Customers Served
15+
Years in Texas
30+
Texas Counties
99.9%
Grid Uptime Reliability
Licenses & Credentials

Licensed. Certified.
Texas Proud.

PUCT
Public Utility Commission of Texas
Certified Retail Electric Provider (REP) — licensed by the PUCT to provide competitive electric service across ERCOT’s deregulated territory in Texas.
ERCOT
Electric Reliability Council of Texas
Registered market participant in ERCOT — compliant with all wholesale market protocols, settlement procedures, and reliability standards.
REC
Texas Renewable Energy Credits
Renewable Energy Credit holder — sourcing Texas wind and solar RECs to back our green energy plans with verifiable, in-state renewable generation.
TDSP
Oncor Distribution Partner
Registered with Oncor Electric Delivery as an approved REP — enabling seamless meter reads, outage coordination, and customer switching across Dallas service territory.
BBB
Better Business Bureau Accredited
BBB Accredited Business with A+ rating — committed to ethical business practices, transparent pricing, and responsive customer service in Texas.
ISO
ISO 9001 Quality Management
ISO 9001-certified quality management system covering our customer onboarding, billing operations, and field service delivery processes.
Power Up with
Plush Urban.
Get your free energy rate comparison today. No commitments, no pressure — just honest Texas pricing.
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