Tell us about your home or business and we’ll put together a customized Plush Urban energy rate comparison. No commitment, no pressure.
Switching is simple and free — there are no cancellation fees with most standard retail contracts. Email us your address and current provider, and we’ll handle the Oncor switch request. Most customers are switched within 1–3 business days with no service interruption.
We serve customers across 30+ Texas counties within the Oncor service territory, which covers the greater DFW Metroplex and surrounding areas. Email us your zip code and we’ll confirm availability at your address immediately.
We focus on truly flat-rate plans with no surprise charges, local Dallas customer service (not outsourced call centers), and the PowerTrack digital platform for real-time usage monitoring. We’ve been in Dallas since 2009 — we’re your neighbors, and we plan to stay.
Yes — our GreenPower 100 plan is backed by Texas Renewable Energy Credits sourced exclusively from in-state wind and solar projects. You get verifiable clean energy at a competitive price, with monthly REC statements available through your PowerTrack account.
Our after-hours emergency line handles outage reporting and urgent account issues around the clock. For physical outages, we coordinate directly with Oncor’s dispatch team and follow up with you on restoration timing. Field crews are available for Plush Urban-maintained infrastructure during business hours.
Absolutely — we have dedicated commercial account managers for businesses, multi-location aggregation programs for retail and hospitality groups, and custom rate structures for high-load industrial customers. Email us your portfolio details and we’ll set up a commercial consultation.